LEGAL

Terms of Service

Please read these terms carefully before using Allies.

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legal agreement between you and Allies ("we," "our," or "us") governing your use of the Allies coparenting platform, including our iOS, Android, and web applications (collectively, the "Service").

By creating an account, accessing, or using the Service, you confirm that you are at least 18 years old and agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.

2. Description of Service

Allies is a coparenting coordination platform that helps separated or divorced parents manage shared parenting responsibilities. The Service includes:

The Service may be used in "Connected Mode" (both coparents using the platform) or "Solo Mode" (one parent using the platform independently).

3. Account Registration

3.1 Eligibility

You must be at least 18 years old to create an account. Parents and legal guardians may create child profiles on behalf of minors; children do not create their own accounts.

3.2 Account Types

Family members: Coparent, stepparent, guardian, or child (parent-managed profile).

Professionals: Family law attorneys, mediators, therapists, guardians ad litem, parenting coordinators, court officials, custody evaluators, and coparenting coaches. Professional accounts may require credential verification.

3.3 Account Security

You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You must provide accurate, current information and notify us immediately at [email protected] if you suspect unauthorized access. We offer multi-factor and biometric authentication as additional security measures.

4. Acceptable Use

4.1 Permitted Uses

The Service is intended for:

4.2 Prohibited Conduct

You agree not to use the Service to:

Violation of these rules may result in immediate account suspension or termination and, where appropriate, referral to law enforcement.

5. User Content

5.1 Ownership

You retain ownership of all content you create or upload to the Service, including messages, documents, photos, and financial records ("User Content"). By using the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, process, and store your User Content solely to provide and improve the Service, including processing through AI features you enable.

5.2 Responsibility

You are solely responsible for the accuracy, legality, and appropriateness of your User Content. You represent that you have the right to upload any documents you submit and that your content does not violate any third party's rights.

5.3 Message Integrity

Messages sent through Allies are designed to be tamper-resistant for potential court use. Sent messages cannot be edited. All actions are timestamped and logged in an audit trail. You acknowledge that your messages may be viewed by other members of your family network and by authorized professionals, and may be used as evidence in legal proceedings.

5.4 Content Moderation

We reserve the right (but have no obligation) to review, flag, or remove content that violates these Terms. Optional AI-powered moderation may flag concerning messages. We may report illegal content to appropriate authorities.

6. AI-Powered Features

6.1 What AI Does

Allies uses artificial intelligence (powered by Anthropic's Claude) for:

6.2 AI Limitations

AI may make errors. You acknowledge and agree that:

6.3 Data Processing

Data processed by AI is sent to Anthropic under their API Terms of Service. Your data is not used to train Anthropic's AI models. See our Privacy Policy and Anthropic's Commercial Terms for details. Optional AI features (tone analysis, moderation) can be disabled in your account settings.

7. Important Disclaimers

7.1 Not a Law Firm

Allies is not a law firm and does not provide legal advice. The Service is a communication and coordination tool. Any information provided through the app, including AI-generated summaries or suggestions, does not constitute legal, medical, or therapeutic advice. You should consult a licensed attorney for legal matters and a licensed professional for medical or mental health concerns.

7.2 No Guarantee of Outcomes

We do not guarantee that using Allies will resolve disputes, improve your coparenting relationship, or affect custody outcomes. We do not guarantee that content created on the platform will be admitted as evidence in court. Check your local rules of evidence and consult your attorney.

7.3 Professional Users

Professionals (attorneys, therapists, mediators) who use Allies do so independently. Allies facilitates professional access but is not a party to any professional-client relationship. Professional malpractice claims are against the professional, not Allies. Professionals are responsible for maintaining their own licensure, insurance, and ethical obligations.

8. Payments and Subscriptions

9. Intellectual Property

The Allies name, logo, app design, and underlying code are owned by Allies and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for its intended personal, non-commercial purpose. You may not copy, modify, distribute, sell, or create derivative works from the Service.

10. Third-Party Services

Allies integrates with third-party services that are subject to their own terms:

We are not responsible for the operation, availability, or practices of third-party services. Changes to third-party terms may affect Service functionality; we will notify you of material impacts.

11. Family Law Provisions

11.1 Court Order Compliance

You are responsible for complying with all applicable court orders. The platform facilitates compliance (scheduling reminders, document reference) but does not enforce court orders. If you believe your coparent is violating a court order, contact your attorney or the appropriate court.

11.2 Communication Restrictions

If you are subject to a no-contact or protective order, you must not use the platform to contact the protected party in violation of that order. Violation may result in immediate account termination and referral to law enforcement.

11.3 Evidence and Records

The platform creates timestamped, tamper-resistant records of messages, schedules, expenses, and access logs. These records may be exported for court use. You acknowledge that the platform may be subject to discovery in custody litigation and that your communications may be reviewed by the court.

12. Termination

By you: You may close your account at any time through your account settings or by contacting [email protected]. Data deletion follows the schedule described in our Privacy Policy.

By us: We may suspend or terminate your account for violation of these Terms, non-payment, fraudulent activity, or other conduct that harms other users or the Service. We will provide notice when possible, except for serious violations requiring immediate action.

Effect of termination: Upon termination, your license to use the Service immediately ends. Content may be retained per our Privacy Policy's data retention schedule. Shared family data may remain accessible to your coparent.

13. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components. We do not guarantee the accuracy of AI-generated content.

14. Limitation of Liability

To the maximum extent permitted by law, Allies' total liability for all claims arising from your use of the Service is limited to the amounts you paid us in the 12 months preceding the claim, or $100, whichever is greater. We are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of data, loss of profits, or emotional distress, even if advised of the possibility of such damages.

15. Indemnification

You agree to indemnify, defend, and hold harmless Allies and its officers, directors, employees, and contractors from any claims, damages, losses, costs, and expenses (including attorney fees) arising from your violation of these Terms, your User Content, your violation of any law, or your infringement of any third party's rights.

16. Dispute Resolution

16.1 Informal Resolution

Before filing any formal proceeding, you agree to contact us at [email protected] and attempt to resolve the dispute informally for at least 30 days.

16.2 Arbitration

If informal resolution fails, any dispute shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Arbitration will be conducted by a single arbitrator, by videoconference when possible. You waive your right to a jury trial and to participate in a class action or collective proceeding.

16.3 Exceptions

Either party may bring claims in small claims court (if eligible) or seek injunctive relief for intellectual property or confidentiality violations. Emergency court proceedings for safety issues are always permitted.

16.4 Opt-Out

You may opt out of the arbitration provision by sending written notice to [email protected] within 30 days of creating your account. Include your name, email, mailing address, and date of registration. Opting out does not affect any other provision of these Terms.

17. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. The Federal Arbitration Act governs the arbitration provision. For matters not subject to arbitration, you consent to the exclusive jurisdiction of the state and federal courts located in Los Angeles County, California.

18. SMS/Text Messaging Terms

Allies uses SMS text messaging to relay person-to-person co-parenting communications between consenting family members over dedicated, proxied phone numbers, and to deliver account notifications (such as new-message alerts and secure reply links) to registered users. By enabling text-message delivery in your account settings, you consent to receive these messages. Consent to receive text messages is not a condition of purchasing any goods or services.

Mobile information and text messaging consent are not shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for full SMS privacy disclosures. You are responsible for notifying us if you change or deactivate your mobile number.

19. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will notify you by email and through an in-app notification at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance. If you disagree with the updated Terms, you must stop using the Service and close your account.

20. General Provisions

21. Contact Us

If you have questions about these Terms: